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Senior Business Analyst

SENIOR BUSINESS ANALYST

AMSTERDAM | THE NETHERLANDS

The Senior International Business Analyst will be responsible for providing support, analysis and project engagement for the BISSELL ERP & Edge solutions. This role is a critical position within the Global ITS Department as it will provide timely analysis for successfully troubleshooting issues facing the user community. This role will also be key in supporting multiple business initiatives and projects aligned with the ITS Department Strategic Direction. Providing improvement recommendations which will deliver improved efficiencies and additional functionality for BISSELL Associates.

TASKS AND RESPONSIBILITIES:

        • Lead the troubleshooting and correction activities of break fix issues to a quick and complete resolution
        • Identify and prioritize improvements and enhancements to the ERP and other critical systems by working with subject matter experts in all areas of BISSELL.
        • Have a solid understanding of ERP and EDI functionality, architecture and configurations on both the supply chain and order management
        • Provide necessary input during the various phases of new and existing projects (Blueprinting, Design, Deploy, etc.) based on past experiences and working knowledge or review of current systems and processes with associates from the business
        • Provide detailed functional specifications to technical resources, both BISSELL ITS team members and external partner resources
        • Lead and assist in developing detailed testing scenarios, executing testing scripts, and document results; oversee application testing in the multiple functional areas
        • Document key transactions for newly implemented processes
        • Where it warrants; leverage commercial, off-the-shelf software and work with SME’s and ITS to prioritize and implement
        • Effectively work with third-party resources to provide application support; prioritize issue resolution based on potential business impact and resource constraints
        • Proactively communicate and collaborate with project stakeholders and key members of ITS project
        • Must be able to meet hard deadlines and stay accountable for work assigned and manage others

PROFILE

What you bring to the table

        • Degree minimum: Bachelor’s in Information Technology and or Business Administration (or equivalent)
        • Specific concentration: Business / Order Management / Supply Chain within an ERP solution
        • Experience level: 7 - 10 years’ experience working in a Functional / Technical Analyst role

BISSELL Skill Set

        • Proven Oracle functional / configuration and or development / technical
        • Must have successful track record of working with people and processes
        • Strong working knowledge of the interdependencies of business functions
        • Excellent analytical, interpersonal and communication skills both oral and written
        • Strong conflict resolution and problem skills

What will BISSELL bring to the table

Beyond a competitive salary, bonus and excellent pension plan, working at BISSELL brings many other benefits and opportunities: an awesome and diverse team that collaborates to change the game; a work environment that offers rooms for fun, inspiration and innovation; Friends&Family sale, healthy, access to fresh and delicious lunch and fruit every day.

Please submit your application letter and resume in English to [email protected].

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