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E-commerce Specialist

E-COMMERCE SPECIALIST

AMSTERDAM | THE NETHERLANDS

This is a new role to support our E-commerce Manager in running our current BISSELL websites (DE/AT, NL, IT) while continuing the expansion of new countries. He/She will work in a small, fun, and international team that is very dedicated to grow the international e-commerce business in Europe. In addition to supporting the team in launching new websites, the E-Commerce Specialist will also oversee daily website management, product launch readiness and conversion optimization projects.

TASKS AND RESPONSIBILITIES:

Website management:

        • Guaranteeing product readiness (copy, translations, images)
        • Launching and merchandizing products
        • Creating new pages to support new products and categories
        • Updating all website creative
        • Analyzing search results and improving search functionalities
        • Introducing new features to the sites such as product comparison
        • Working with internal and external partners on any bugs and improvements
        • A/B testing with external partners
        • Competitor analyses and generally developing new ideas how to improve onsite experience

Platform rollout:

        • Playing a pivotal role in launching new BISSELL websites across Europe
        • Setting up the new sites in the backend and thoroughly testing them before going live
        • Reporting on bugs and helping solve any issues
        • Collaborating with native speakers and translation agencies on right copy and tone of voice

Point of contact for Customer Service team:

        • Supporting customer service agents on all product and order specific questions
        • Analyzing the monthly customer service reports
        • Observing and reacting to Trusted Shops reviews

PROFILE

What you bring to the table

        • Degree minimum: Bachelor’s or Master’s Degree
        • Specific concentration: E-Commerce, Merchandizing, Economics, Business, Sales
        • Experience level: 3-5 years in Ecommerce
        • Advanced user in Excel

BISSELL Skill Set

        • Experience in managing e-commerce websites
        • Familiarity with CMS systems
        • Fluent in English, and native in either Italian or Spanish
        • Capable of multitasking and working on various projects simultaneously
        • Independent work attitude
        • Communication skills (verbal and written)
        • Analytical
        • Detail-oriented
        • Results-driven
        • International mindset

What will BISSELL bring to the table

Beyond a competitive salary, bonus and excellent pension plan, working at BISSELL brings many other benefits and opportunities: an awesome and diverse team that collaborates to change the game; a work environment that offers rooms for fun, inspiration, and innovation; Friends&Family sale, healthy, access to fresh and delicious lunch and fruit every day.

Please submit your application letter and resume in English to [email protected].

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